Product Manager, Principal

Requisition ID # 167128 

Job Category: Customer Support / Operations 

Job Level: Manager/Principal

Business Unit: Engineering, Planning & Strategy

Work Type: Hybrid

Job Location: Oakland

Job Summary

Aligns customer need, market potential, technology readiness, and regulatory policy to develop and execute business plans that deliver demand-side products to PG&E’s customers. Responsible for product strategy, content, and evaluation. This includes collecting insights into customer need, testing concepts and developing prototypes, defining features and benefits of products, building the solution, articulating a distinct value proposition, testing with customers, managing a continuous improvement cycle to improve efficacy and cost-effectiveness, and versioning or exiting offerings in the product portfolio. The product management role is part of a matrix organization with the product manager as a subject-matter and content expert for the product

This position is hybrid, working from your remote office and your assigned work location 3 days a week based on business need.

PG&E is providing the salary range that can reasonably be expected for this position at the time of the job posting. This salary range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, internal equity, specific skills, education, licenses or certifications, experience, market value, and geographic location. The decision will be made on a case-by-case basis related to these factors. This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.   

Pay Range display:

Bay Area – $140,000 to $207,900 annually

Job Description

• Possesses unique product management and subject matter (domain) expertise, a thought leader.

• Established relationships with key industry contacts.

• Solves unique and complex problems, anticipating issues and developing innovative solutions.

• Works with senior management to support strategic planning and decision making, i.e., market transformation strategies for product portfolio; portfolio management; roadmap methodology, etc.

• May manage major cross-functional projects and initiatives.

•  Manage existing behavior change products, development of new products, and sunset of products at the end of their lifecycle.

• Identify and evaluate existing and emerging energy-related technologies and/or products.

• Work with manufacturers and service providers of energy products to influence the development of new offerings.

• Articulate product goals and mission to key stakeholder teams to assure development of a product that meets market needs.

• Identify product improvement needs based on customer research, marketing and sales feedback, measurement and evaluation reports, and internal ideation and gap analysis.

• Manage all key company stakeholders and oversee development milestones with transparency; appropriately involve necessary stakeholders for sign-off processes involved for each milestone.

• Review all product deliverables to assure the offering is complete, meets specific needs, and includes optimal materials both in the box and on-line to assure customer satisfaction.

• Assess competitive offerings and substitutes through market surveillance and identify the unique, sustainable value of PG&E’s offering.

• Develop business cases to identify principal technical and commercial levers that drive adoption decisions.

• Develop Request for Proposals (RFPs) and IT estimates for work related to product improvements.

• Test product or service offerings in the market (or in simulation).

• Develop policies and procedures for the product.

• Develop product briefs detailing incentive levels, technology information and verification, service offering and the high-level go-to-market strategy.

• Ensure product attribution by developing strategies to evolve calculators and other methods for defining product achievements in the marketplace.

• Support marketing and sales as the subject matter expert, providing content and technology information to our delivery channels.

• Support regulatory activities by writing testimony, responding to data requests, meeting with regulators and other IOUs, and providing content for regulatory filings.

• Possesses unique product management and subject matter(domain) expertise, a thought leader.

• Established relationships with key industry contacts.

• Solves unique and complex problems, anticipating issues and developing innovative solutions.

• Works with senior management to support strategic planning and decision making, i.e., market transformation strategies for product portfolio; portfolio management; roadmap methodology, etc.

• May manage major cross-functional projects and initiatives.

Qualifications

Minimum

• Bachelor of Arts or Bachelor of Science in Business, Economics, Marketing, Psychology, or related.

• MBA or equivalent graduate degree desired.

• 10+ years of related experience or equivalent

Desired

In addition to those for Principal requires:

• Ownership of large individual or combined budget.

• Ability to lead and influence strategic planning and decision-making working with senior management at PG&E

• Strategic & Business Acumen

• Direct responsibility for product line profitability and financial performance.

• Ability to define and communicate a long-term product vision aligned with company strategy.

• Track record of mentoring and developing other product managers and cross-functional leaders.

• Demonstrated experience delivering presentations to senior leadership, including Vice President-level executives.

• Deep expertise in customer discovery, journey mapping, and driving customer-centric innovation.

• Comprehensive expertise in analytics, strategic vision, and the ability to utilize data for informed decision-making.

• Skilled at communicating technical concepts to business audiences and translating business needs for technical teams.

• Experience scaling products and teams, including process optimization and automation.

• Mastery of modern product development methodologies.

• Advanced risk identification and mitigation.

• Assess current processes to identify gaps and formulate comprehensive improvement plans.

• Demonstrates expertise in formulating comprehensive strategies and designing customer plans to establish robust business opportunities.

• Demonstrated proficiency in assessing robust partnerships with reputable and competent entities and business partners.