Program Manager, Expert - Lean Maturity & Waste Elimination

Requisition ID # 166691 

Job Category: Project / Program Management 

Job Level: Individual Contributor

Business Unit: Information Technology

Work Type: Hybrid

Job Location: Oakland; San Ramon

Department Overview

It is an exciting time to be at PG&E as we are embarking on our 10-year True North Strategy, an enterprise strategy that sets a clear vision of what it means to achieve our Purpose: Delivering for Our Hometowns, Serving Our Planet, and Leading with Love.  

Information Systems Technology Services is a unified organization comprised of various departments which collaborate effectively in order to deliver high quality technology solutions. Powering PG&E with innovative solutions & services that drive reliability, security, and customer satisfaction. We are the trusted, climate-resilient, smart, digital utility platform that redefines the customer energy experience. 

Position Summary

We are seeking a highly skilled and accomplished IT Program Manager, Expert to lead and manage multiple programs across IT. This executive role requires a strategic leader with a proven track record in delivering complex projects within defined timelines, budgets, and scope. You are adept in managing stakeholder expectations, fostering seamless cross-functional collaboration, and driven by a passion for innovative problem-solving. 

PG&E is providing the salary range that can reasonably be expected for this position at the time of the job posting. This salary range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, internal equity, specific skills, education, licenses or certifications, experience, market value, and geographic location. The decision will be made on a case-by-case basis related to these factors. This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.  

Pay range: $122,000.00 - $173,800.00

This position is hybrid, working from your remote office and our Oakland Headquarters or San Ramon Valley Conference Center based on business need. The assigned work location will be within the PG&E Service Territory.

Job Responsibilities

• Oversee and coordinate various IT projects to ensure they align with business goals and technology strategic objectives. This includes managing project interdependencies and ensuring resources are allocated effectively.

• Extensive experience in Lean Portfolio Management, SAFe, and Lean Agile methodologies.
• Proven track record in leading enterprise-wide waste elimination and transformation initiatives.

• Develop and implement strategic plans for IT programs, including setting project goals, timelines, and performance metrics to ensure successful delivery.
• Manage program and project budgets, ensuring financial resources are used efficiently and projects are completed within the allocated budget.
• Identify potential risks to the success of projects and develop comprehensive mitigation plans to address these risks proactively.
• Lead cross-functional teams, fostering collaboration and effective communication among team members from different departments to achieve project objectives.
• Regularly update stakeholders on project progress, changes, and any issues that arise, ensuring transparency and alignment with business objectives.
• Track project milestones and assess the performance of projects to ensure they meet the set objectives and deliver the expected outcomes.
• Ensure project teams have the necessary resources, including personnel, technology, and tools, for timely and efficient execution of their tasks.

• Lead teams and leadership through Agile and Lean adoption by facilitating workshops, coaching sessions, and hands-on support to embed principles, practices, and mindsets across the organization.
• Use metrics, feedback loops, and structured problem-solving techniques to identify bottlenecks, optimize flow, and foster a culture of experimentation and learning.
• Provide tailored coaching to teams, Product Owners, Scrum Masters, and executives to strengthen Agile capabilities, improve collaboration, and align delivery with strategic goals.

• Maintain comprehensive project documentation, including project plans, communication plans, risk logs, and status reports, to ensure all project information is accurately recorded and accessible.
• Ensure robust project governance to ensure compliance with internal audit requirements.
• Drive continuous improvement and innovation in the delivery of IT programs by identifying opportunities for process enhancements and implementing best practices.

Qualifications

Minimum:

• Bachelors Degree or equivalent experience
• Job-related experience, 8 years

Desired:

• Masters Degree in job-related discipline or equivalent experience

• Experience in PPM Tool such as Planisware
• PMP from PMI
• SAFe Agilist
• SAFe Lean Portfolio Management

Knowledge, Skills, and Abilities:

• Strong understanding of project management methodologies and tools.
• Experience in leading large scale complex programs to successful completion
• Excellent leadership, communication, and people skills.
• Proven ability to manage budgets and resources.
• Strong problem-solving and decision-making abilities.
• Ability to collaborate effectively and drive clarity in ambiguous situations
• Enthusiastic and driven self-starter who consistently strives to achieve outstanding results.