Program Manager, Principal (Critical Incident Stress Management )

Requisition ID # 166352 

Job Category: Project / Program Management 

Job Level: Manager/Principal

Business Unit: Enterprise Health & Safety

Work Type: Hybrid

Job Location: Oakland

Position Summary:

The Program Manager of the Critical Incident Stress Management program is responsible for the development, oversight and delivery of programs that support our coworkers who experience a critical incident at work.  Results will improve worker health and safety, support employee engagement, and improve productivity.

Responsibilities:

• Act as lead in CISM program execution, training Peers throughout the territory and developing Lead Peers
• Responsible for recruitment and vetting of peer volunteers
• Responsible for training coordination for peer volunteers
• Vetting of clinicians
• Continued development and improvement of CISM procedures
• Collaborate with cross functional teams such as HR, Legal, Workers’ Compensation, Labor, and others.
• Provide advice to leaders, stakeholders and staff regarding CISM prevention practices, issues, and trends.
• Apply knowledge, experience, and insight in development, implementation, and management of health and safety strategic plans.
• Help to create an advocacy environment for our colleagues.
• Assist in the development and communications of the CISM program.
• Work and interact with union leadership, regulatory agencies, and industry peers.
• Ability to analyze and present data.
• Ability to secure cooperation between cross-functional teams
• Ability to make and communicate decisions.

Qualifications:

Minimum:

• Bachelor’s degree or equivalent experience
• Prior experience with CISM administration
• 8 years of progressive experience in peer support or related experience
• Exceptional communication and interpersonal skills
• Ability to lead large and complex projects working with cross-functional teams.
• Ability to influence leaders and coworkers inside and outside of the department.
• Adept at addressing issues with diplomacy and tact.
• Creative and critical thinker

Desired:

• Project Management certification