Expert Business Operations Specialist

Requisition ID # 161553 

Job Category: Business Operations / Strategy 

Job Level: Individual Contributor

Business Unit: Enterprise Health & Safety

Work Type: Hybrid

Job Location: San Ramon; Alameda; Alta; American Canyon; Angels Camp; Antioch; Auberry; Auburn; Avenal; Avila Beach; Bakersfield; Balch Camp; Bear Valley; Belden; Bellota; Belmont; Benicia; Berkeley; Brentwood; Brisbane; Buellton; Burney; Buttonwillow; Calistoga; Campbell; Canyon Dam; Canyondam; Capitola; Caruthers; Chico; Clearlake; Clovis; Coalinga; Colusa; Concord; Concord; Corcoran; Cottonwood; Cupertino; Daly City; Danville; Davis; Dinuba; Downieville; Dublin; Emeryville; Eureka; Fairfield; Folsom; Fort Bragg; Fortuna; Fremont; French Camp; Fresno; Fresno; Fulton; Garberville; Geyserville; Gilroy; Goodyear; Grass Valley; Guerneville; Half Moon Bay; Hayward; Hinkley; Hollister; Holt; Houston; Huron; Jackson; Kerman; King City; Lakeport; Lemoore; Lincoln; Linden; Livermore; Lodi; Loomis; Los Banos; Lower Lake; Madera; Magalia; Manteca; Manton; Mariposa; Martell; Marysville; Maxwell; Menlo Park; Merced; Meridian; Millbrae; Milpitas; Modesto; Monterey; Montgomery Creek; Morgan Hill; Morro Bay; Moss Landing; Mountain View; Napa; Needles; Newark; Newman; Novato; Oakdale; Oakhurst; Oakland; Oakley; Olema; Orinda; Orland; Oroville; Palo Alto; Palo Cedro; Paradise; Parkwood; Paso Robles; Petaluma; Pioneer; Pismo Beach; Pittsburg; Placerville; Pleasant Hill; Point Arena; Potter Valley; Quincy; Rancho Cordova; Red Bluff; Redding; Richmond; Ridgecrest; Rio Vista; Rocklin; Roseville; Round Mountain; Sacramento; Salida; Salinas; San Bruno; San Carlos; San Francisco; San Francisco; San Jose; San Luis Obispo; San Mateo; San Rafael; Sanger; Santa Cruz; Santa Maria; Santa Nella; Santa Rosa; Selma; Shaver Lake; Sonoma; Sonora; South San Francisco; Springville; Stockton; Storrie; Taft; Tracy; Turlock; Twain; Ukiah; Vacaville; Vallejo; Walnut Creek; Wasco; Watsonville; West Sacramento; Wheatland; Whitmore; Willits; Willow Creek; Willows; Windsor; Winters; Woodland; Yuba City

Department Overview

PG&E Academy Operations is a dynamic group that supports learning systems and technology for the company and oversees training logistics for PG&E Academy.  We seek team members who are nimble and thrive in a fast-paced environment focused on continuous improvement and operational excellence.

Position Summary

Support department and/or line of business system needs. Identify and implement process and system improvements, manage communications, coordinate, and deliver trainings for essential business procedures/processes, and drive development of new resources and tools. This position has travel required 10% of the time for meetings and trainings.

This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job.  The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.  Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.​

A reasonable salary range is:​

Bay Area Minimum: $​114,000

Bay Area Maximum: $​182,000

&/OR​

California Minimum: $​108,000

California Maximum: $173,000

Job Responsibilities

• Manage communications
• Develop internal work procedures and initiate process improvements
• Assist Management with the leadership of key department initiatives such as system development, training and focused campaigns/initiatives
• Liaison between various departments and cross functional teams
• Influence decisions, providing recommendations for change that will lead to the success of company goals and cost effectiveness
• Research and data analysis; compile and prepare reports for upper management
• Utilize system and personnel resources to successfully address inquiries from internal business partners
• Support organization as a subject matter expert by providing information and direction to resources through various delivery channels
• Develop and manage trainings to enhance knowledge and job skills
• Participate on cross functional teams
• Broad expertise on department and/or line of business function management and applies advanced knowledge to wide-ranging issues.
• Develops innovative solutions to complex issues
• Reviews and provides feedback on project deliverables for team members serving as a point of quality control
• Works with and leverages relationships with Directors and Managers across functions to implement organization wide initiatives.
• May be responsible for managing budget expenditures
• Provide direction and coaching to other team members.
• May serve as a team lead

Qualifications

Minimum:

• Bachelors degree in Business, Marketing, Communications or related field or equivalent experience
• Job-related experience, 8 years
• Valid CA drivers license required

Desired:

• Graduate Degree in job-related discipline or equivalent experience

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