Manager - Operational Data Services, Electric Transmission & Gas

Requisition ID # 161502 

Job Category: Information Technology 

Job Level: Manager/Principal

Business Unit: Information Technology

Work Type: Hybrid

Job Location: Oakland

Department Overview

PG&E IT is a unified organization composed of various departments which collaborate effectively to plan, deliver, and operate high quality technology solutions. Grid and Control Center technology department is in the process of embarking major transformation journey implementing ADMS (Advanced Distribution Management System), DERMS (Distributed Energy resource management system) and supports & maintains legacy applications within Electric distribution & transmission and Gas area to meet identified business goals and priorities.

Position Summary

Directs teams responsible for solution/portfolio strategy & planning, business architecture, requirements definition, program and project delivery & deployment, application development, testing/quality assurance, operations & maintenance support for Operational Data Services (Scope: 10+ applications), Electric Transmission (scope: 2+ applications) and Gas (10+ applications).

Ensures alignment of the IT strategy, services, investment decisions, and delivery structures and processes with the business units and enterprise IT direction and objectives.

The Manager, will have three primary areas of focus:

• Transform the application delivery processes necessary to ensure a successful definition and alignment between IT and business strategies.
• Simplify, modernize, and rationalize the assigned portfolio applications
• Continue the identification and adoption of new technologies that will position the enterprise for its competitive advantage.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. We would not anticipate that the individual hired into this role would land at or near the top half of the range described below, but the decision will be dependent on the facts and circumstances of each case.​

A reasonable salary range is:​

Bay Area Minimum: $140,000.00

Bay Area Maximum: $238,000.00

Job Responsibilities

• Analyzes portfolio performance and recommends changes in investment mix to achieve goals; uses reporting tools to monitor portfolio activities, and regularly brief IT and business leaders on portfolio performance.
• Manages the successful implementation of new/enhanced systems on time, in scope and within budget
• Provides and manage operational support and maintenance for system applications; may provide 24x7 support
• Reviews and recommends sourcing strategies for projects, and works with business-unit and appropriate IT personnel to ensure the distribution of IT resources and to set priorities based on business goals
• Acts as a liaison and conduit for information flow between the department team and the rest of the IT and business community, as well as with appropriate external stakeholders; manages the efficient and effective resolution of issues.
• Manages the assessment of risks and the execution of plans to mitigate the risks.
• Conducts analyses of asset deployment, use and acquisition, and dispose of nonperforming assets; evaluates and assess risks as part of the life cycle analysis of portfolio components
• Communicates and champions the requirements necessary to execute the IT portfolio.
• Develops and manages service level agreements with business partners.
• Develops, prioritizes, coordinates, and communicates the goals and processes necessary for implementing the portfolio and critical projects     
• Ensures compliance to Standards/regulations and governance processes
• Ensures staff has the resources and skills needed to support all projects
• Establishes individual and department objectives that are aligned with organization goals. Implements PG&E practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention.
• Manages the identification, analysis, valuation, and execution of system investments for project delivery and support operations; manages the execution of technology roadmaps.
• Acts as a liaison and conduit for information flow between the department team and the rest of the IT and business community, as well as with appropriate external stakeholders; manages the efficient and effective resolution of issues.
• Collaborates with other teams in the delivery and sharing of concepts to leverage across portfolios
• Has a staff of technical, professional, and supervisory employees designing, developing, testing, and deploying applications systems
• Typically, responsible for a staff of technical resources consisting of Supervisors, professionals, support positions
• Establishes Development Plans for Supervisors and staff
• Provides performance feedback and guidance to staff
• Achieve results through others by setting and communicating goals and metrics, monitoring progress; providing ongoing coaching and feedback, and reinforcing behaviors that drive high performance

Qualifications

Minimum:

• B.A./B.S. degree or equivalent work experience in computer science, information technology, business administration, engineering, or other relevant field required

• 6 years of experience in programming/systems analysis, project management, and/or IT strategy planning or other related area required

Desired:

• M.S. or M.B.A. degree in business administration or computer science preferred

• Leadership Utility industry experience with IT-Information Technology & operations
• Experience in SLA management process and ability to work with IT vendors/partners for developing /negotiating new services
• Experience in collaborating with Enterprise infrastructure support teams involving Network support, Data Center, Security, Application monitoring, Integration support etc

• Demonstrated ability to develop and manage to budgets.

• Demonstrated ability to effectively navigate complex organizational, process, technical and political challenges

• Experience /Awareness of new Cloud infrastructure and application deployment technologies 
• PMI-Project Management Institute PMP-Project Management Professional certification
• Certification in ITIL and/or multiple years experience working in ITIL-based environment
• Experience working in Lean Management System environment

• Ability to influence business leadership and management decisions and drive ownership and acceptance of change to the business
• Excellent analytical and technical skills
• Excellent written and verbal communication skills
• Ability to foster a work environment in which individuals collaborate in pursuit of a common mission and mutual goals

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